Optum is a health services business within UnitedHealth Group. It runs behavioral health networks for UnitedHealthcare and other plans, and it administers part of the VA Community Care Network.
Because Optum runs several networks, the first step is choosing the right application: behavioral health, a specific medical network or the VA program.
White Glove Credentialing is an independent company. We are not Optum, CAQH or CMS; we prepare and file your application with them. We are not affiliated with or endorsed by Optum.
The right Optum application
Because Optum runs several networks, the first step is choosing the right application: behavioral health, a specific medical network or the VA program.
CAQH profile ready
We check your CAQH ProView profile is complete, attested and authorized before we file, so your file is not paused waiting on you.
Follow-up until it decides
We follow up by phone and portal and confirm your Optum effective date in writing.
Which Optum network do you need?
Optum behavioral health credentials therapists, counselors, psychologists and psychiatric providers for the plans it manages. Other Optum networks serve specific medical programs, and the VA Community Care Network is a separate federal program that Optum administers for some regions.
Each has its own application, portal and committee. Filing the wrong one costs weeks.
Optum and UnitedHealthcare
Optum and UnitedHealthcare are related companies, but joining one does not automatically place you in the other's network. A therapist often needs both the UnitedHealthcare medical network and the Optum behavioral health network.
What stalls Optum applications?
Most delays are small: a license or malpractice date that does not match across CAQH, NPPES and the application, an attestation that has lapsed, or a missing authorization. We check these before filing and watch for them while the application is open.
The other common delay is the wait between approval and a loaded contract. Being approved is not the same as having an effective date, so we follow up until you have one in writing.
We handle the paperwork. You see patients.
Application assembly, primary source verification, payer follow-ups, and status tracking — concierge credentialing with nothing left to chase.
View pricingHow It Works
Scope your Optum need
We confirm the Optum network or line of business you want and whether you join as an individual or under a group.
Prepare the file
We bring CAQH, NPPES and supporting documents current and consistent.
File and follow up
We submit the Optum application and follow up by phone and portal.
Confirm the effective date
We confirm your contract and effective date in writing.
Optum — Frequently Asked Questions
Is Optum behavioral health separate from UnitedHealthcare?
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Yes. Optum's behavioral health network has its own application, even when the member's plan is a UnitedHealthcare plan. We confirm which applies to your license and file each one.
How do I join the VA Community Care Network through Optum?
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The VA contracts regional administrators, and Optum is one of them. Which one covers your state determines where you apply. We confirm the region first, then prepare and file the application.
What does Optum enrollment cost with White Glove?
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$349 per payer, plus $499 onboarding per provider, once. After go-live, an optional $50-per-month upkeep subscription (not required to get enrolled) keeps CAQH, rosters and expirables current. Your first consultation is free.
Are you affiliated with Optum?
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No. We are an independent company that prepares and files your application. Optum makes its own credentialing and contracting decision.
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Get enrolled with Optum without the guesswork
Book a free consultation and we will check your CAQH profile, confirm the right Optum application and follow up until you are loaded.
$349 per payer, plus $499 onboarding per provider, then an optional $50/mo upkeep subscription if you want it (not required).
White Glove Credentialing is an independent company. We are not Optum, CAQH or CMS; we prepare and file your application with them.
- Done-for-you
- Solo or group
- Nationwide
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