Group practice credentialing has two layers that solo credentialing does not. First, the group itself has to be enrolled, with its own Type 2 organizational NPI, its tax identification number, its service locations, and a contract with each payer in the group's name. Second, every individual provider must be credentialed and then linked to that group contract, with benefits reassigned so the group, not the clinician, is paid. Miss either layer and claims reject even when each provider looks fully credentialed.
White Glove runs both layers as one program. We build and maintain the group's payer contracts, attach each provider to your Type 2 NPI and tax ID, keep a clean roster across every plan, and add or remove clinicians as the practice grows or turns over. The same coordinator-led process works whether you are a two-provider startup signing your first contracts or an established group onboarding several hires against a deadline.
Group and provider, both layers
We enroll the group entity under its Type 2 NPI and tax ID, then link every clinician to the group contract with benefits reassigned, so claims pay to the practice the first time.
Roster kept clean across plans
Adds, terminations, and location changes have to be reported to every payer on their own form. We maintain the roster so a plan never drops your group or pays the wrong provider.
Onboarding that beats the start date
New hires need their own credentialing plus a clean link to your group contracts. We sequence both against the hire's first day so they are billable, not just employed.
Solo or at scale
One provider joining your group or a roster of new clinicians at once, the same disciplined process, one point of contact, and clear status on every file.
Why group credentialing is two jobs, not one
A group practice is a billing entity in its own right. Before any provider can bill under it, the group needs its own organizational identity verified and contracted, the Type 2 NPI that identifies the practice, the tax identification number it bills under, each physical service location, and a participation agreement with every payer signed in the group's name. That is the group enrollment layer.
The second layer is the providers. Each clinician is credentialed individually, then attached to the group's contract so their services bill under the group's Type 2 NPI and tax ID. Both layers have to be complete and consistent. A provider who is credentialed but not linked, or linked to the wrong location or tax ID, produces clean-looking claims that still reject.
The Type 2 NPI and group contract linkage
The most common group failure is a provider who is approved by the plan but never correctly tied to the group contract. Linkage means the individual's Type 1 NPI is associated with the group's Type 2 NPI, the group tax ID, the service location, and the specific contract, and that benefits are reassigned to the group. Each payer captures this differently, and a mismatch on any single field, a wrong location, a stale tax ID, an effective date that predates the contract, sends the claim back.
We treat linkage as its own deliverable, not an afterthought of provider credentialing. We confirm the association is loaded on each plan, verify the effective date and reassignment, and test that the first claims route to the group before we call a provider done.
Roster management across every payer
A group's roster is never static. Providers join, leave, change locations, add a service line, or move between the group's sites, and every one of those events has to be reported to each payer, usually on that plan's own add or term form and within that plan's window. A termination that is not filed can leave a departed provider billing under your group; an add that is not filed leaves a working provider unbillable.
We own the roster as a living document. We maintain a single source of truth for who is active under which contract at which location, file the adds and terms with each payer on time, and reconcile against the plans' provider directories so your group's listing stays accurate and your claims keep paying.
CAQH ProView at the group level
Each provider still maintains an individual CAQH ProView profile that plans pull for credentialing, and the group must be authorized to access each one. Where groups stumble is consistency, the same provider name, specialty taxonomy, license, and practice location have to read identically across CAQH, the group application, and the plan's loaded record, or the provider gets attached to the wrong panel or location.
We keep each provider's CAQH record current and re-attested on schedule, confirm the group has the access it needs to pull every profile, and align the taxonomy and location data so the individual file and the group contract agree before submission.
Onboarding a new hire into the group
- The hire's individual credentialing runs first, degree, training, licensure, work history, and primary source verification, on the standard 60 to 120 day clock.
- In parallel, we prepare the group linkage so the moment they are approved, they attach to your Type 2 NPI, tax ID, and contracts.
- Benefits are reassigned to the group so the practice is paid, not the individual provider.
- Medicare and Medicaid group reassignment runs on its own track and is easy to underestimate against a start date.
- We time submissions to each plan's credentialing committee schedule so an infrequent committee does not strand a new hire as unbillable.
How White Glove handles group practices
We assign a dedicated coordinator who first establishes the group layer, confirming the Type 2 NPI, tax ID, and locations, and building or auditing each payer contract in the group's name. We then run provider credentialing and link each clinician to the group, reassigning benefits and verifying the association on every plan.
From there we hold the roster as an ongoing program, filing adds and terms, watching attestation and re-credentialing dates, and reconciling plan directories. You get one point of contact and clear status across every provider and every payer, instead of a stack of plan portals and a roster nobody owns.
We handle the paperwork. You see patients.
Application assembly, primary source verification, payer follow-ups, and status tracking — concierge credentialing with nothing left to chase.
View pricingHow It Works
Group intake and entity setup
We confirm your Type 2 NPI, tax ID, and service locations, and inventory which payer contracts the group holds or needs in its name.
Provider document collection
For each clinician we gather degree, training, licenses, registrations, work history, and malpractice records once, in an organized package.
Audit and CAQH alignment
We resolve expirations and gaps and align each provider's CAQH ProView taxonomy, license, and location data with the group application.
Credentialing and verification
We submit committee-ready files and drive every primary source verification to completion for each provider on a follow-up calendar.
Group linkage and reassignment
We attach each approved provider to your Type 2 NPI, tax ID, location, and contract, reassign benefits, and confirm the load on every plan.
Roster handoff and maintenance
We confirm in-network status in writing, then maintain the roster, filing adds and terms and tracking re-credentialing across all payers.
Group Practices — Frequently Asked Questions
What is different about credentialing a group practice versus a single provider?
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A group has two layers. The group entity itself must be enrolled under its Type 2 organizational NPI and tax ID with a contract in the group's name for each payer, and then every individual provider must be credentialed and linked to that contract with benefits reassigned to the group. A solo provider only has the individual layer. Missing the group layer, or the linkage between them, makes otherwise clean claims reject.
What is a Type 2 NPI and why does my group need one?
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A Type 2 NPI is the organizational identifier for the practice as a billing entity, distinct from the Type 1 NPI each individual clinician holds. Your group bills under its Type 2 NPI and tax ID, and each provider's services are attached to it. Without the Type 2 NPI established and tied to your contracts, there is nothing for individual providers to link to.
Why do my claims reject even though every provider is credentialed?
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Almost always a linkage problem. A provider can be fully approved by the plan yet not correctly associated with the group's Type 2 NPI, tax ID, location, or contract, or the effective date predates the contract, or benefits were never reassigned to the group. The credentialing looks done, but the claim has nowhere correct to route. We verify linkage and reassignment on each plan and test that first claims route to the group before we call a provider complete.
How do you manage our roster as providers join and leave?
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We hold a single source of truth for who is active under which contract at which location, and we file the add or termination with each payer on that plan's own form and within its window. A termination that is not filed can leave a departed provider billing under your group, and an add that is not filed leaves a working provider unbillable. We also reconcile against each plan's directory so your listing stays accurate.
How quickly can you get a new hire billable under our group?
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The hire's individual credentialing typically runs 60 to 120 days, and longer when training programs, boards, or prior employers are slow to respond. We run the group linkage in parallel so the moment they are approved they attach to your Type 2 NPI and contracts with benefits reassigned. Starting before the hire's first day is the single biggest lever on having them billable, not just employed.
Do you handle Medicare and Medicaid group enrollment?
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Yes. Medicare and Medicaid group enrollment and reassignment run on their own tracks and timelines, separate from commercial plans, and they are easy to underestimate against a start date. We file the group enrollment and each provider's reassignment to the group in the right order so a gap in government payers does not leave part of your patient base unbillable.
Can you take over a roster that is already a mess across multiple plans?
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Yes. We start by reconciling who is actually loaded under your group on each plan against who should be, surfacing missing links, stale tax IDs or locations, unfiled terminations, and directory mismatches. Then we file the corrections and bring the roster to a clean, maintained state, with one source of truth going forward.
Can you credential several new providers for our group at once?
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Yes. We run credentialing and group linkage for multiple clinicians in parallel, the same coordinator-led process we use for a single hire. We track each file against the relevant committee and plan timelines, link each provider to your group as they clear, and keep the practice informed on exactly where every provider stands.
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Get your group roster running clean
Tell us your group's payers, your Type 2 NPI and locations, and any providers you are onboarding, and we will map a plan that builds the group contracts and links every clinician correctly. Book your free consultation and let us run the credentialing, the linkage, and the roster end-to-end.
- Done-for-you
- Solo or group
- Nationwide
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